About the Kings League
Created and organized by Kosmos, the Kings League has become a global phenomenon that has revolutionized the way we understand football and sports. A new 7-a-side football league with teams chaired by the world's best streamers and content creators, with revolutionary rules aimed at uniting the best of football with the latest trends in esports and new ways of communicating and understanding the world. In this sense, the Kings League has not only managed to "reimagine the game," but has also elevated sport and entertainment to a new dimension, making it more accessible to all audiences.

Responsibilities:

• Provide technical support to employees, resolving hardware, software and network problems.
  
• Install, configure and maintain computer equipment, including PCs, printers and other peripheral devices.
  
• Monitor and maintain network infrastructure, including switches, routers and firewalls.
  
• Perform preventive and corrective maintenance of computer systems.
  
• Oversee the installation and upgrade of software and operating systems.
  
• Collaborate on new technology implementation projects and enhancements to existing systems.
  
• Maintain detailed documentation of incidents, solutions and support procedures.
  
• Oversee that all computer systems comply with company security policies.

Requirements:

• Technical or university degree in Computer Science, Systems Engineering, or related field.
  
• Verifiable experience of 3 years in a similar IT support role.
  
• Knowledge in Windows and MacOS operating systems.
  
• Experience in Microsoft environment management and configuration (Azure AD, Intune, etc.). Certifications in this area are highly valued.
  
• Experience in network management and configuration (TCP/IP, DNS, DHCP).
  
• Familiarity with support ticket management tools.
  
• Good level of English, spoken and written.
  
• Ability to diagnose and resolve technical problems efficiently.
  
• Excellent communication and customer service skills.
  
• Ability to work independently and as part of a team.
  
• Travel on occasional weekends during company-produced events to support users.
  
• Relevant technology certifications are a plus.